Privacy Policy

Pintakan Ventures Privacy Policy We respect your privacy. This policy explains how information submitted through our website and related customer, staff and reseller panels is handled. Information we collect When you register or contact us, we may collect your name, email address, mobile number, company details, address and information you choose to provide. A product registration may create a customer account and a pending order. Account and login records may include timestamps, IP addresses and security information. Where a panel asks for location or documents, the relevant screen will request those details for that function. How we use information We use information to operate accounts, respond to enquiries, process product requests and orders, provide support, maintain records, protect the service and comply with applicable requirements. A website customer may be assigned to an authorised staff member so that the staff member can assist with that customer’s account or order. Sharing We may share information with authorised personnel and service providers only as needed to deliver the service, process a payment where available, provide support, or comply with lawful requests. We do not describe a customer as belonging to a reseller merely because that reseller can access the website. Security and retention We use reasonable access controls and security measures. No internet transmission or storage system is completely risk free. We retain information for as long as reasonably needed for the purposes above, contractual records, dispute handling and applicable legal obligations, then delete or anonymise it where appropriate. Your requests For questions, correction requests or privacy concerns, use the contact details in the Contact Us section of our homepage. We may need to verify the requester before changing account data. This policy may be updated; the latest published version appears on this page.